Terms & Conditions​

These Terms & Conditions explain your rights, responsibilities, and the rules that apply when using our website or purchasing our products.​

Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

Eligibility

By placing an order, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.

Products & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in packaging, appearance, or color may occur. Product availability is subject to stock, and we reserve the right to discontinue or limit quantities without prior notice.

Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Payments must be completed through the approved payment methods available during checkout before an order is processed.

Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to pricing errors, product unavailability, suspected fraud, or any other valid reason.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary depending on courier services, weather conditions, or other unforeseen circumstances beyond our control.

Returns & Refunds

Returns and refunds are governed by our Refund Policy. Customers are encouraged to review the policy before making a purchase.

Intellectual Property

All content on this website, including text, images, graphics, logos, designs, trademarks, and other materials, is the property of Pristine Foods or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use is strictly prohibited.

User Responsibilities

Users agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload malicious software, or engage in any activity that may harm the website, its users, or the company.

Limitation of Liability

To the maximum extent permitted by law, Pristine Foods shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Updated versions will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact our customer support team. We will be happy to assist you.

Thank you for taking the time to review our Terms & Conditions. These guidelines help ensure a safe, transparent, and enjoyable experience for all our customers. If you have any questions or require clarification, please don't hesitate to contact our support team.

Last Updated: July 2026